DRAFT — FOR LEGAL REVIEW. This document is a template prepared for Wysteria Labs and has not been reviewed by an attorney. Bracketed items must be completed before publishing.
Where we ship
Wysteria Labs currently ships within the United States only. Certain restricted research materials may not be shipped to some states; these restrictions are enforced at checkout.
Processing
Orders are processed after payment is confirmed (or after an inquiry is accepted). Orders containing restricted materials ship only to verified research customers. [CONFIGURE: processing time]
Rates
Shipping rates are shown at checkout and may change. [CONFIGURE: carriers and service levels]
Tracking
When an order ships, tracking information is added to your account and can be viewed on the Order Tracking page.
Lost or damaged shipments
[CONFIGURE: claims process and timeframe]